At Wenzhou Jianglanmeng Trading Co., Ltd, we are committed to ensuring efficient and reliable delivery of our products. Please read our Transportation Policy carefully to understand shipping times, costs, and procedures.

1. Shipping Locations

  • We offer domestic and international shipping to select locations.
  • Some remote areas may not be eligible for delivery or may require additional time.

2. Shipping Timeframes

  • Orders are processed within [Insert Number] business days after payment confirmation.
  • Estimated delivery times vary depending on the destination:
    • Domestic Shipping: [Insert Number] business days.
    • International Shipping: [Insert Number] business days.
  • Delivery times may be affected by customs clearance, local regulations, and unforeseen delays.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on the delivery address and order weight.
  • Free shipping may be available for orders exceeding [Insert Amount].
  • Customers are responsible for any customs duties or import taxes on international orders.

4. Order Tracking

  • Once shipped, customers will receive a tracking number via email.
  • Tracking updates may take up to [Insert Number] hours to reflect on the carrier’s system.

5. Delivery Issues

  • If a package is lost or significantly delayed, please contact us at s431231@gmail.com.
  • If an incorrect shipping address is provided, we are not responsible for non-delivery or additional shipping charges.
  • If an item arrives damaged, report it within [Insert Number] days of delivery for a resolution.

6. Returns Due to Failed Delivery

  • If a package is returned due to an incorrect address or failure to receive it, the customer may be responsible for re-shipping costs.
  • Refunds for undelivered orders may be subject to restocking fees.

7. Contact Us

For any shipping-related inquiries, please contact:

Wenzhou Jianglanmeng Trading Co., Ltd
Email: s431231@gmail.com
Phone: 18036820620